Friday, January 31, 2014

LIKE US!!

If you like what you see in the Expivia Blog...Please take a second to "Like" us on our face book page.  Our Facebook page is full of cool and interesting articles on the call center industry of now and the future.

www.facebook.com/expivia

More Video in the Call Center

More examples of video used for customer support. Everyone need to gets used to this as it will be as normal as picking up the phone in the very near future!

WebRTC is where is it at!!





http://www.callcentrehelper.com/6-examples-of-video-in-the-contact-centre-52511.htm

Tuesday, January 21, 2014

Call center of 2014



Expivia is on the cutting edge of Call Center technologies.  Our hybrid IT structure allows for the newest in cloud telephony technology paired together with the safety and security of an AVAYA PBX.

Expivia is looking to the future.  Its almost as if we wrote this article about us!

http://www.spi-global.com/blog/think-tank/expect-call-center-outsourcing-industry-2014/

Friday, January 17, 2014

Thursday, January 16, 2014

Quick Overview of Expivia!

Quick overview of Expivia done with a little help from our cartoon friends!